Política de envío

Handling & Processing

• Any order over £35 shipped to the UK (except Northern Ireland and remote postcodes) qualifies for Free Shipping on our Standard Delivery Service.
• For remote postcodes, delivery may take longer.
• For Northern Ireland, prices are calculated at checkout.

• Orders over £70 being shipped to Mainland UK qualify for Free Next Day Shipping (Mainland UK only) on our premium tracked and signed service.
• Bulk Products: Orders with products larger than 3kg may take up to 4 to 6 days (longer for remote postcodes).
• Exclusions: Orders outside Mainland UK are not eligible for next-day delivery.
• Remote Postcodes: Next-day delivery service is not available; delivery may take 2-3 days.

• No Hidden Fees: Club prices are exclusive to members and are the lowest possible, with no hidden fees.
• Delivery Fee for Club Orders: from £4.95, shipped to the UK (except Northern Ireland and remote postcodes)
• Club Free Delivery for orders over  £50, shipped to the UK (except Northern Ireland and remote postcodes)
• Bulk Products: Orders with products larger than 3kg may take up to 4 to 6 days (longer for remote postcodes).
• Exclusions: Orders outside Mainland UK are not eligible for next-day delivery.
• Remote Postcodes: Next-day delivery service is not available; delivery may take 2-3 days.

 

Standard Shipping Services:

Please allow 1-2 working days for your order to be picked, packed, and collected from our Fulfillment Center, All domestic orders are sent using Royal Mail or DPD Local postal service, and ALL consignments are Tracked. Your order should Always be delivered within 3 working days from the date it was dispatched. The Standard Delivery (2-4 Days) Is Not A Guaranteed Service however and shipping costs will be refunded only if the delay is exceptional or unreasonable. – UK Mainland Only. This Is Excluding Northern Ireland, Scottish Highlands, and the Islands.

Priority Shipping Services:

Please note that all orders placed Must be placed before 12pm to ensure they are dispatched the same day. Any orders placed after 12pm will be dispatched the following working day – For a full list of Priority Shipping Services Please see “Full Delivery Zone Details” at bottom of the page. – Uk Mainland Only. This Is Excluding Northern Ireland, Scottish Highlands, and the Islands.

Late Deliveries

Wholefood Earth Ltd cannot be held responsible for a late delivery when the courier is at fault. We require a signed guarantee contract for delivery. This law-binding contract must be made at the latest of 3 days in advance.

ENVIRONMENTALLY RESPONSIBLE PACKAGING

When we use Boxes, we ONLY use 100% Recyclable Cardboard Boxes made in the UK bespoke for Wholefood Earth. The boxes have been custom designed to ensure no cellotape is used during the dispatch process, Instead opting for a tape free clip on technique for sealing our packages. Sometimes a bit more protections is needed, and for such occasions we use a Recyclable Paper Packing Wrap To Ensure your Order isnt damaged in Transit; and as sad as it makes us we cannot ensure that Zero Cellotape is used either…after all we still need to ensure your order gets to you in good condition, especially if your box is on the heavier side, however we are constantly striving to remove redundant and harmful practices from our operation, and plastics are Number 1 on our Hit List!

CARBON NEUTRAL DELIVERY

Our deliveries are also CARBON NEUTRAL. Wholefood Earth take our responsibility towards the environment very seriously; for this reason we have made it our aim to reduce the carbon footprint of our Company. We provide CO2-Neutral Shipping Via DPD LOCAL for Every Single Parcel – At NO EXTRA CHARGE to you, The Customer.